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Demystifying EBITDA for Managed IT Firms: A Comprehensive Guide

In the dynamic world of managed IT services, understanding the financial health of your business is paramount. Among the myriad financial metrics, EBITDA stands out as a crucial indicator of operational efficiency and profitability. EBITDA, which stands for Earnings Before Interest, Taxes, Depreciation, and Amortization, provides a clear view of a company’s operational performance by stripping away the effects of financing and accounting decisions.

VoIP softphones vs. hardphones: Guide to VoIP phone systems

February 12th, 2024

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

VoIP softphones

VoIP softphones are software programs that enable you to make and receive calls on internet-connected devices such as computers, tablets, or smartphones.

Optimize your Microsoft 365 apps investment with Admin Center

February 9th, 2024

Ensuring optimal user experience and robust cybersecurity demands a skilled IT administrator. Their responsibilities encompass workflow supervision, secure device management, and up-to-date software upkeep. The shift to remote and hybrid work models has amplified these challenges.

5 Web conversion tips you should implement ASAP

February 7th, 2024

When it comes to having an online presence, maximizing conversions is a major goal. This means ensuring that a company’s website seamlessly transforms mere visitors into valued customers. To help you achieve this with your business’s website, we present these five actionable tips to elevate your conversion rate.

5 Proven techniques to boost your team’s efficiency

February 5th, 2024

Keeping pace with today’s business landscape demands a hyper-efficient team. Optimizing team productivity isn’t therefore just nice to have: it’s a game-changer. But how do you jump-start your team’s efficiency? This guide has you covered, offering five tried-and-tested techniques that will propel your team toward peak performance.

Navigating the cybersecurity landscape: Must-have training for a secure digital future

February 2nd, 2024

In today’s digital landscape, cybersecurity is an indispensable aspect of running a small business. With the increasing prevalence of online threats, having a solid grasp of cybersecurity fundamentals is not only crucial for safeguarding your own business, but also for preventing potential security breaches that could compromise your clients, partners, or even larger networks.

Privacy promise: How businesses can build trust in the digital age

It’s no secret that trust is in short supply these days, especially when it comes to transacting with businesses over the internet. Fortunately, if you can build trust with your consumer base in the digital space, you can set yourself apart from the competition as a safer and more reliable alternative, encouraging potential customers to do business with you.

A Mac user’s guide to malware warfare

January 31st, 2024

The myth of Macs being invincible to malware has long been shattered. But there are those who still believe this myth, and so may find themselves facing the chilling reality of a Mac malware infection. For businesses, especially, the consequences can be disastrous: stolen data, compromised accounts, and operational disruptions that cost time and money.

For many businesses, complying with the GDPR’s specific data security and privacy requirements may sound daunting, but it doesn’t have to be. Our eBook Navigating the Data Privacy Labyrinth: A Guide to GDPR Compliance can simplify your compliance journey.GRAB YOUR FREE EBOOK HERE!

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