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Quality of Service (QoS) is crucial when selecting a Voice over Internet Protocol (VoIP) provider, as you may experience call quality issues even with a strong internet connection. These problems can be costly and time-consuming to resolve, potentially requiring the temporary shutdown of your communication system.

Making the right business strategies relies heavily on data analysis and timely insights. With Microsoft Power BI, businesses can access vast amounts of relevant data quickly and easily, turning it into actionable information to support their decision-making processes.

One of the most common ways cybercriminals gain access to business networks is through unsecured web browsers. Cybercriminals can exploit vulnerabilities in these browsers to launch an attack on your systems. To ensure the safety of your business, use one of these secure browsers.

Many businesses today rely on new technology to enhance productivity, facilitate efficient communication with clients, and ensure steady growth. At the same time, customers and employees alike expect technology to fulfill their day-to-day requirements.

Every day, cybercriminals target businesses of all sizes via phishing attacks — varying from mass-mailed scams to sophisticated targeted spear phishing schemes — and the consequences can be disastrous. In fact, IBM’s 2022 Cost of a Data Breach Report revealed that phishing is the costliest initial attack vector, at $4.91 million average cost of breach.

Microsoft released Windows 11 in October 2021. As of October 2022, only 15.44% of PCs around the world run the new operating system (OS); 71.29% are still using Windows 10. One possible reason for the slow adoption of the new OS is that Windows 11 would not install on devices that lack Trusted Platform Module (TPM) 2.0 chips.

Although cyberattacks on businesses have become increasingly prevalent in recent years, many small-business owners assume that their business is immune to such attacks. This belief often stems from the notion that cybercriminals target larger companies.

If you’re a Mac user, you probably already know that macOS boasts a remarkable built-in feature called Time Machine, which helps easily recover deleted files, emails, or media. If you’re not using it, it’s about time that you do. This reliable backup mechanism maintains an accurate, up-to-date record of your Mac’s contents.

If you rely heavily on computers for routine tasks in daily operations, making sure they keep running as smoothly and efficiently as possible is essential. When done right, maintaining your PCs, as well as other hardware, will ensure more efficient workflows and fewer annoying IT hiccups along the way.

Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any location, eliminating the need to travel to a specific site for reconfigurations or wait for updates to take effect.