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Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

Protecting your company with a 24/7 SOC service

Cyberthreats are among the most pervasive dangers to businesses today. As they can strike at any moment, you need to be able to monitor your network and address incidents quickly to minimize risk to your operations. This is exactly why many organizations need a full-fledged security operations center (SOC) as part of your overall cybersecurity program.

Simplify note-taking with OneNote

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.

What is single sign-on and what are its benefits?

Secure logins are a necessity in business, but managing so many user credentials can get tedious. The good news is that you can simplify your organization’s login processes without compromising security by deploying single sign-on.

What is single sign-on (SSO)?

Single sign-on allows you to use one username and one password to provide secure access to multiple websites.

6 Ways to enhance your website’s design

Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever.

Want a faster Windows 10 PC? Try these 4 simple tweaks

Windows 10 has no shortage of performance improvements over previous versions of Microsoft’s desktop operating system, but it can be further optimized. Learn how to speed up your computer by making these four simple tweaks.

Prevent programs from launching at startup

Windows makes certain programs readily available by loading them at startup.

Consider these points when purchasing antivirus software

If you think cybersecurity protection is only for large enterprises, think again. More and more cybercriminals are targeting small- and mid-sized businesses because of their lack of proper cybersecurity solutions. Viruses, ransomware, and other types of malware are also becoming more dangerous.

Want to get rid of your Mac? Not so fast

Buying a secondhand Mac is a popular way to save money on relatively expensive equipment that retains its value. Conversely, selling your used Mac is a great way to expose yourself to identity theft — unless you follow these steps to keep your personal information safe.

Tips for creating a strong LastPass master password

LastPass is a password manager app that allows you to protect your online accounts much more effectively. It acts as a virtual vault for passwords to accounts saved in LastPass. When you log in to an account, the app can automatically input your login information, not only speeding up the process but also eliminating the need to memorize the password to that account.

What are BYOD and CYOD?

Bring your own device (BYOD) and choose your own device (CYOD) policies are popular among businesses across industries these days. Both give employees the freedom to choose the devices they’re most comfortable and familiar with, empowering them to be more efficient and productive.

For many businesses, complying with the GDPR’s specific data security and privacy requirements may sound daunting, but it doesn’t have to be. Our eBook Navigating the Data Privacy Labyrinth: A Guide to GDPR Compliance can simplify your compliance journey.GRAB YOUR FREE EBOOK HERE!

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