Can Your Phone System Die?

Can your phone system die? Sure, you’ve probably heard that servers have an end-of-life, but did you know your phone system does too?  Learn about the risks.

If your business is using a phone system that is approaching its end-of-life, it’s important to understand the risks, migration solutions, and options for future planning.

The Risks of Phone System End-of-life.

By using a phone system that is approaching end-of-life, you run the risk of not having updates to resolve future product issues. After support ends on a system, product functionality improvements stop as well, including software bug fixes, upgrades, and expansions provided by the manufacturer.

Additionally, spare part inventories diminish over time and replacement parts are no longer manufactured. When inventories are depleted, they’re gone for good. If your system has an issue after end-of-life and needs a spare part that is no longer in stock, you’ll have no choice but to upgrade or replace your system. All of this can lead to potential costly down time for your business.

Identifying the Right Solution – Making the Migration Happen.

The average phone system implementation takes 15-45 days from assessment to deployment depending on applications, system and availability. By being proactive now and determining which phone system solution best fits your business’ unique needs, you’ll be able to alleviate future Interruption to your business from a potential system failure and unwelcome costs.

Your phone system is the foundation of your business’ internal and external communications. Telephony decisions should not be taken lightly. It’s essential to start your telephony search early and formulate a good, strategic migration plan.

Here are some questions that you can ask yourself as a business or business owner:

  • How will it impact my business if phones are not working?
  • What is the cost of lost business if my customers cannot reach me?
  • What would happen if there was an emergency on premise and my phones did not work?

Fidelis Communications has an experienced team that can ask the right questions and help you step-by-step in determining and choosing the right solution for your business.

 Planning for the future.

Determining the migration solution best suited for your business requires an in-depth assessment of your current telephony needs and an exploration of your future business plans. This assessment is also a golden opportunity to ensure your telephony solution aligns with your business’ needs and potential cost savings.

Don’t know where to start? Fidelis Communications has an experienced engineering and project management team that can help you assess different solutions, migrate effectively and productively, and ensure that the solution aligns with your business needs. Contact us today at 206.725.7728 today for more information.



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Voice Services Manager at Fidelis.