Crexendo Cloud Solution

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Crexendo Cloud – Crexendo is a cloud communications solution that complements our complete IT, MSP, Cabling, and Communications offerings.

  • Get Us Engaged so You Can Focus on Your Business
    • We’ll work with you to select a plan that works for your business
    • You can install the phones, or our team of professionals can perform the network setup and end point installation and training for you.
  • Focus on your Business
    • One integrated solution for all your business needs
    • We are here to listen and understand your needs in order to properly architect the optimal communications solution.
    • Installation, maintenance, and support are all fully managed by Crexendo, giving you more time to focus on your core business.
  • Advanced Easy to use Features
    • Are you constantly on the go? Crexendo’s Find/me - Follow/me has you covered with user roles that allow users to specify the best way to reach them
    • Receive calls on your office phone, home office, or Crexendo’s Mobile Application, or ring them all at once!
    • With Voicemail-to-Email, you can be notified and listen to your voicemails from your email inbox.
    • Crexendo’s intuitive web portal gives you the ability to make changes to your phone settings on the fly from one central location.
    • Crexendo offers you all the features that your business needs with one solution at no additional cost for maintenance or service updates. It’s that easy!
    • A variety of devices to meet your needs

crexendo-cloud-solution-phones

  • Lower Total Cost of Ownership
    • Low or no up-front capital expense
    • Low monthly fees
    • No local dial tone expense
    • Free feature upgrades every 6-8 weeks
    • No maintenance fees
    • No hardware/software obsolescence
    • A reduced need for in-house IT resources
    • A fixed monthly bill-no tricks, no gimmicks
    • Free domestic long distance to the US and Canada
  • Reduced Deployment and Management Costs
    • Pre-configured devices arrive “Talk Ready”, meaning your new phone system can be up and running in days, not weeks or months.
    • Crexendo’s intuitive web portal interface allows for simple set up from anywhere in the world.
    • Assign both administrative and user-level access to empower each employee to make pre-authorized changes.

    UnifiedMessaging

  • Go Mobile!
    • Works with your existing 4G, LTE or Wi-Fi connection, allowing you to make business calls when you want from wherever you are.
    • Separate business and pleasure by using your business outbound caller ID on your personal mobile device.
    • Traveling internationally? All calls back to the United States are FREE when using the Crex-Mo app over Wi-Fi!
  • Unified Messaging
    • Never miss another message! Receive voicemails on any device or straight to your inbox.
      Plus, read voicemails with our transcription features powered by IBM Watson.
    • Voicemails Delivered to your Inbox
    • Listen to Messages Anywhere
    • Accessible from Any Location or Device
    • Perfect for Multi-Tasking and Time Saving
    • Voicemail Transcription (V-Mail converted to text) Powered by IBM Watson®

BusinessContinuity

  • Business Continuity
    • Crexendo intuitive web portal gives you the ability to quickly fail over calls to your cell phone or simply route calls to another location.
    • Your online portal allows you to make adjustments on-demand without having to call a third-party specialist.
    • Ability to take your business phone and plug it into any internet connection anywhere, your business won’t miss a beat.
    • Internet down? No problem! Crexendo’s phone system is still able to answer all your calls.
  • Cloud Contact Center
    • Agent
      • Agent Desktop
      • Easy Login/logout (Phone or Portal)
      • Agents Availability Status
      • Multiple Queue Participation per Agent
      • Agents can monitor Queues
    • Supervisor
      • Supervisor Monitor
      • Monitor, Whisper, Barge
      • Easy Agent Configuration and Management
      • Analytics
    CallRecording1
    CallRecording0
  • Call Recording
    • Record calls to ensure customer service quality, order tracking, training, and effectiveness.
    • Record Individuals and/or Groups
    • Record Call Center Queues
    • Flexible Storage Options
    • Permissions-Based
  • SMS and Chat
    • Take advantage of secure SMS and instant messaging chat options.
    • We offer one on one and group messaging features.
    • Communication tools for the modern age
    • Completely private and secure
    • SMS conversations on One-to-one or One-to-many basis
    • Easy and flexible provisioning
  • Cloud Fax
    • Cut the cord with our paperless Cloud Fax solutions that leverage email, mobile, and the web
    • Paperless Fax for Email, Mobile & Browser
    • Inbound & Outbound Faxing (permissions-based)
    • Status Updates (queued, delivered, errors)
    • Multiple Formats (PDF/TIF/DOC/XLS/TXT/JPG)
  • Automatic System Upgrades
    • We consistently deliver the latest and greatest telecom features at no additional costs
    • Schedule updates occur every 6-8 weeks without any downtime to Crexendo’s customers, preventing any disruption to business productivity.
    • Crexendo’s phone system is made with our customers’ needs in mind, resulting in the most versatile and productive system money can buy.
  • Security
    • The Crexendo platform is PCI and HIPPA compliant, protecting you with the utmost levels of security standards.
    • Crexendo is a registered CLEC adhering to strict FCC standards.
    • Add encryption for even greater privacy and security. With Crexendo, you can be sure your business conversations are secure!


Managed IT Support

When IT troubles come knocking, we’ll be here to troubleshoot them for you.

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Tech Support

A helping hand through all your IT issues.

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Security Services

Ransomware and breaches have never been so prevalent; we can help you weather the storm.

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Cloud Services

Manage your data anywhere, anytime with our array of cloud-powered tools.

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Business Phone Systems Support

Enjoy seamless communication, always.

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Hardware and Software

The latest hardware and software, installed and optimized

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Business Continuity

Don’t let a disaster take your company down

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Help Desk Support

Make frustrating technical support calls a thing of the past

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Virtualization

Minimum IT investment for maximum productivity

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