IT Services for Manufacturing
See increased operational efficiency and better technology ROI with a customized IT strategy
Get answers now
(Obligation-free)
206-725-7728
Is your manufacturing operation facing challenges like these?
- We keep experiencing costly downtime due to IT and network failures.
- We struggle to manage user access and security across shifts.
- We need better visibility and insights into our processes and efficiencies.
- We need better integration between our ERP, inventory, and production systems.
- We're worried we don't have a strong backup and disaster recovery plan.
- We need better network connectivity for our remote locations.
- Our outdated technology makes us too reliant on inefficient manual processes.
- It's difficult to scale our IT with our production demands or automation upgrades.
- It's hard to find IT staff familiar with operational technology (OT) for manufacturing.
Fidelis is the IT partner for your manufacturing business
In today's tech-dependent world, a tailored IT strategy is crucial for operational efficiency and security. Enterprise-level digital tools implemented into your workflows will give you a significant edge over your competition. And by integrating compliance, QC, production line connectivity, ERP, and more into a unified whole, you'll have better visibility into your operation to identify bottlenecks and increase productivity.
We're in our second decade of helping manufacturers work more efficiently while lowering IT capital outlay and operating costs. Fidelis managed IT services for manufacturing will help you take advantage of new technologies and give you access to experts with years of experience, so you always have the tools you need to produce better products in less time.
Fidelis IT services for manufacturing include:
Expertise with a wide range of manufacturing ERP and MES platforms
Proactive management and 24/7 monitoring so vulnerabilities are patched before they cause issues
Compliance support for NIST, CMMC, ISO, and others
Redundant internet solutions and failover options for network reliability in remote or rural areas
Digital transformation and Industry 4.0 solutions, including automation and IoT
Fiber and CAT6a structured cabling services
FiMSP plans
Fidelis Managed Service Plans (FiMSPs) for manufacturers: Flat-rate, all-inclusive IT support plans without surprises
Our FiMSPs deliver better outcomes for less money than hiring in-house IT, and there are no surprises: they are flat-rate and all-inclusive, so you can easily control costs and plan long term.
Fidelis IT services for manufacturing success story
Fidelis by the numbers
3K+
Devices under management
25+
Local Seattle employees
96%
First call resolution
5.4years
Average customer tenure
8years
Average employee tenure
2008
Founded in Seattle
Are Fidelis managed IT services a fit for your operation?
- We’ll be a great fit if:
- You have between 5 and 150 team members and technology drives your business processes.
- You see long-term value in proactively investing in your business technology.
- You need multilayered security, including business continuity and disaster recovery.
- You seek guidance and training from experienced technology experts.
- We may not be a fit if:
- You see technology as a burden and a cost center rather than an asset.
- You prefer to commit resources only when IT issues arise.
- Your operations are primarily offline and not time sensitive.
- You believe your team can already handle any new technologies or risk factors.
Book a call so we know how to help
Book a free call to describe your needs and goals, so we can find the right solutions.
Assessment and Strategy
Receive a tailored service proposal and implementation roadmap.
Watch our team go to work
Focus on your processes and production, knowing an expert partner is managing your IT.
Fidelis managed IT services for manufacturing let you leverage the best in the business
Frequently asked questions
Who are you guys?
Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.
Does Fidelis IT services for manufacturing cover systems like Epicor, Syspro, or JobBOSS? How about SCADA systems or PLCs integration with IT?
Yes. We have expertise in a wide range of manufacturing ERP and MES platforms, and we’ll work with your vendors to ensure secure connectivity and integration between operational technology and your IT environment.
Do you offer on-site support for critical systems?
Yes. Our IT services for manufacturing assign a dedicated local team that can be dispatched to support your shop floor as needed.
Does Fidelis IT services for manufacturing support multiple shifts and overnight workers?
Yes. Our support is available around the clock to match your production schedule.
What if we don’t have an internal IT team?
No problem. Our IT services for manufacturing can either take full ownership of your IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.
What if we only need partial support or project help?
We offer flexible co-managed and project-based options that augment your existing IT staff or vendors.
Will your IT services for manufacturing help us with security and compliance?
Yes, we have dedicated cybersecurity services with support teams providing 24/7 monitoring and response. This is augmented by our cabling and infrastructure division, meaning we can build your cybersecurity from the ground up and implement multiple layers of protection for your IT network and any physical premises.
Our IT services for manufacturing can also audit and secure all your existing infrastructure, including the factory floor and office Wi-Fi and wired networks
For compliance, we can also ensure you’re able to satisfy several regulatory frameworks. We provide gap assessments and ongoing compliance support for CMMC, NIST, ISO, and others.
Can you help us reduce paper-based processes and go digital?
Absolutely. Our IT services for manufacturing will help you implement digital workflows, cloud storage, and secure document management specifically tailored to manufacturer needs.
Will Fidelis IT services for manufacturing assist with vendor management and coordinating third-party tech providers?
Yes. We regularly coordinate with software and hardware vendors to ensure seamless updates, renewals, and support alignment.
Expert managed IT services for manufacturers since 2008
The Fidelis Team is waiting.
Get answers now
(Obligation-free)
206-725-7728