Managed IT Services Tacoma
Managed IT, help desk, cybersecurity, Microsoft 365, cloud, infrastructure, and qualified IT guidance for Tacoma businesses and nonprofits.
Get answers now
(Obligation-free)
206-725-7728
Managed IT support for Tacoma businesses and nonprofits
Fidelis helps Tacoma-area businesses and nonprofits manage day-to-day IT without relying on disconnected vendors or a single person to keep everything running. Our team supports employees, Microsoft 365, cybersecurity, devices, networks, vendors, backups, and ongoing technology planning. We can operate as your outsourced IT team or work alongside your existing IT staff through a co-managed model. Fidelis Managed Service Plans are flat-rate and all-inclusive, giving you predictable IT costs and a team you can rely on as your organization changes.
Testimonials
A Tacoma success story
Are Fidelis managed IT services a fit for your organization?
- We’ll be a great fit if:
- You need reliable day-to-day IT support for your employees.
- You want issues monitored and addressed before they cause larger disruptions.
- You need stronger cybersecurity, backup, and business continuity.
- You want one team coordinating users, devices, vendors, cloud tools, and infrastructure.
- You want predictable monthly IT costs instead of unpredictable support bills.
- List ItemYou need a full outsourced IT team or extra capacity alongside internal IT.
- We may not be a fit if:
- You only want one-off break/fix support when something stops working.
- You prefer to manage your systems, vendors, and IT decisions internally.
- Your technology needs are minimal and only require occasional assistance.
- You are looking only for the lowest-cost provider for individual IT tasks.
- You do not need an ongoing IT support relationship.
- You already have sufficient internal IT capacity for support, security, projects, and planning.
Getting started with managed IT in Tacoma
Contact
Tell us your challenges and goals, so we can find the right solutions for your Tacoma organization.
Assessment and Strategy
Receive your tailored IT services proposal and roadmap.
Solution
Start enjoying the productivity benefits of your new technology partner.
Helpful technology resources in Tacoma, Washington
Tacoma IT vendor management
Negotiating with IT vendors is a challenge if you’re not a technology expert. It can feel like you’re at a disadvantage when it comes to complex options and technical jargon.
That's where we can help. Our teams have expertise in the technologies your vendors provide, which puts us in a position to advocate on your behalf. As your IT services partner in Tacoma, we'll use our knowledge of your systems to ensure you receive the best services at the best price.
We can also help evaluate internet, telecom, and connectivity options and coordinate directly with providers on your behalf.
Opening or relocating offices in Tacoma
We can coordinate cabling, network infrastructure, connectivity, device setup, and the move into your new IT environment. Having one team handle the infrastructure and technology transition helps reduce disruption during the relocation.
IT training for Tacoma and Pierce County
A tech-savvy workforce has become essential for any organization looking for better efficiency and productivity. IT training is an investment in your team and a great way to attract new talent.
We can help you identify the skills your team needs (and the ones they don't). Then, we'll design a program for developing those skills in your workforce and making sure they can use them to deliver results.
You can access a wide range of training courses through our Tacoma IT services – everything from cybersecurity to Microsoft 365, in addition to our ongoing community efforts to bridge the gender gap in IT.
Leverage the best in the business
Frequently asked questions
What managed IT services does Fidelis provide in Tacoma?
Fidelis supports Tacoma businesses and nonprofits with help desk support, monitoring, device management, cybersecurity, Microsoft 365 and cloud services, network and infrastructure support, backup and disaster recovery, vendor coordination, IT consulting, and ongoing technology planning.
Does Fidelis provide onsite IT support in Tacoma?
Yes. Fidelis supports organizations in Tacoma and the South Sound from our Renton headquarters, with onsite support available when the situation requires hands-on assistance.
What is the difference between managed IT and co-managed IT?
Managed IT gives Fidelis responsibility for most or all of your day-to-day IT operations. Co-managed IT is designed for organizations that already have internal IT staff but need additional capacity, tools, expertise, projects, security, or escalation support.
Can Fidelis replace our internal IT department?
For many small and midsize organizations, yes. Fidelis can provide a team-based outsourced IT model covering employee support, systems, security, vendors, infrastructure, projects, and ongoing IT planning.
Can Fidelis support our existing IT person or team?
Yes. Co-managed IT lets your internal staff keep ownership where it makes sense while Fidelis provides additional resources, specialist expertise, monitoring, security, project support, and escalation capacity.
Can Fidelis manage Microsoft 365, cybersecurity, vendors, and backups?
Yes. These are all areas Fidelis can manage as part of a broader managed IT relationship, including Microsoft 365 administration, cybersecurity, vendor coordination, backup and recovery planning, and ongoing employee support.
Does Fidelis support nonprofits in Tacoma?
Yes. Fidelis works with both businesses and nonprofit organizations and can support employees, cloud tools, cybersecurity, vendors, infrastructure, onboarding, and day-to-day IT operations.
Managed IT services for Tacoma businesses
and nonprofits
Tell us where IT support is falling short, what keeps taking your team's time, or what you need your technology to handle better. We'll help you determine the right managed or co-managed support model.
Get answers now
(Obligation-free)
206-725-7728