IT Services Redmond

Gain control of your productivity and security with our dedicated IT expertise

Get answers now

(Obligation-free) 

206-725-7728

img your partner for productivity and security in redmond

Your partner for productivity and security in Redmond

Redmond has become a center for innovation, beyond just Microsoft. The economy features a diverse landscape, with many other tech firms and a robust startup ecosystem nurtured by incubators and angel investors. All of this is fostering a culture of entrepreneurship and attracting skilled workers to one of the most livable cities in the Greater Seattle area.

If your Redmond business or nonprofit is struggling with outdated IT infrastructure, data security threats, or budget limitations, we can help. We'll find the right solutions for your needs and budget, and our implementation and training teams will help you put your new technology to work.

We’ve been providing outsourced IT services for businesses and nonprofits in Redmond and Greater Seattle since 2008. We’re locals, headquartered just to the south in Renton. 

Our Fidelis Managed Service Plans (FiMSPs) are tailored to your specific needs, goals, and budget. And there are no surprises — your plan will be flat rate and all-inclusive, meaning you’ll be able to control costs and plan long term while spending far less than hiring an in-house IT team.

Fidelis Bldg

Testimonials

A Redmond success story

Fidelis IT Services, Redmond : Are we a fit?

Getting started is easy:

img step1 book a call so we know how to help
Book a call so we know how to help

Contact

Let’s have a call so you can describe the challenges faced by your Redmond organization. 

img step2 get tailored recommendations
Get tailored recommendations

Assessment and Strategy

Receive a tailored proposal that meets your specific budget and goals.  

img step3 watch our team go to work
Watch our team go to work

Solution

Start enjoying the productivity benefits of your new technology partner. 

Helpful technology resources for Redmond SMBs and nonprofits

img get the best internet service for your smb or nonprofit in redmond

Get the best internet service for your SMB or nonprofit in Redmond

Redmond's ISP market offers small business owners a variety of options, with competition driving a wide range of prices and service offerings. You can choose from cable or fiber plans tailored to your needs, but finding optimal connectivity and cost efficiency for your operations takes research.

We’ve been building internet infrastructure and working with Seattle ISPs for two decades. We'll help simplify their often confusing plans so you can select the service that delivers the ideal mix of performance and value.

Vendor management for your Redmond SMB or nonprofit

For many business owners, negotiating with IT vendors is stressful due to the complex technologies and unfamiliar terminology. This is where we can help, advocating on your behalf and leveraging our knowledge of your systems and the technologies the vendors provide.

As your partner in Redmond, we'll manage all of your vendors. Your dedicated Fidelis rep will be the single source of interaction for all of your IT providers, reducing your stress and ensuring you gett the best services at the best prices.

img vendor management for your redmond smb or nonprofit
img office openings moves and upgrades in redmond

Office openings, moves, and upgrades in Redmond

Relocating your business can be challenging, but we're here to simplify the process. With two decades of experience, we've assisted many small and mid-sized Redmond businesses with seamless transitions, minimizing disruptions to operations. Following your move, our technicians can provide comprehensive support to help you optimize your new IT environment.

A move also gives you the chance to upgrade your IT infrastructure. Our Network Cabling team can design and install networks that will meet your technology needs for years to come.

Internet phone systems for Redmond SMBs and nonprofits

Modern businesses benefit significantly from transitioning to Voice over Internet Protocol (VoIP) systems. Unlike traditional phone lines, VoIP uses internet connections for audio and video calls, greatly reducing costs. And VoIP offers advanced features and seamless integrations that are unavailable with landlines.

Our two-decades of expertise in internet telephone systems enables us to guide you in selecting the optimal VoIP solution for your organization, balancing performance and budget.

img internet phone systems for redmond smbs and nonprofits
img e waste recycling options in redmond

E-waste recycling options in Redmond

Redmond offers small business owners several electronic waste (e-waste) recycling options to responsibly dispose of obsolete or defective electronics. Examples include:

E-Cycle Washington: Free recycling for computers, laptops, and monitors at authorized collection sites
PC Recycle and Seattle Computer Recycling: Specialized recycling services for businesses
Local drop-off locations: Accepting various electronics, excluding TVs, ensuring convenient disposal

These options can help you comply with environmental regulations and promote sustainability.

We can guide you through these services and their drop off/pick up services, and also ensure any data on your unneeded devices is securely destroyed.

IT training for your workforce in Redmond and King County

Employees with IT skills are crucial for efficiency and productivity in today's technology-dependent world. A tech-savvy workforce is not only more productive, it better defends you against cyberattacks and attracts new talent to your organization.

We can assess your workforce's current IT capabilities to identify the skills they need to learn and the ones they don't. Then we'll design a targeted training program that delivers measurable results. In Redmond, we offer a wide variety of courses from Microsoft 365 and cybersecurity to initiatives that increase gender diversity in the IT field.

img it training for your workforce in redmond and king county

Leverage the best in the business

logo APC
logo Watch Guard
logo datto
logo Microsoft
logo Webroot
logo Lenovo
logo Hewlett Pack
logo Aruba Networks
logo Cisco
logo Leviton
logo Crexendo

Frequently asked questions

Who are you guys? Do you just advise, or do you execute and manage as well?

Fidelis was founded in Snohomish County in 2008 by Scott Wittstock, a former Marine and IT communications engineer. The company has since grown into a comprehensive business technology provider with teams of consultants, engineers, and customer service agents working at our clients’ sites or from our Fidelis headquarters on S Puget Drive in Renton. 

Hundreds of businesses and nonprofits in the Greater Seattle area rely on our productivity and security services. For IT services, Redmond is our home base and a central area of operations. You can learn more here

Yes, we not only manage cloud networks, we build the infrastructure. This gives us a unique opportunity to identify the ideal cloud solutions for your Redmond organization. We’ll help you reap the productivity benefits of the cloud without any unnecessary risks. Learn more here.

We’re also experts in Microsoft business solutions and have extensive experience designing and managing their cloud platforms. We’ll help you choose the path that makes the most sense for your organization, including moving from a traditional on-premises network to Microsoft 365.

If you’re unsure which option is best for you or how to take the first step, get in touch. We’ve helped a wide range of small businesses and nonprofits in Redmond figure out cloud computing and Microsoft 365, and we can make sure your implementation goes quickly and smoothly.

Yes, we have dedicated cybersecurity services with support teams providing 24/7 monitoring and response for Redmond and the Greater Seattle Area. This is augmented by our cabling and infrastructure division, meaning we can implement multiple layers of protection from the ground up for your IT network and any physical premises.

Our Redmond IT Services can also help you meet several regulatory frameworks including HIPAA, PCI, SOX, GDPR, and others.