IT Support for Financial Services
Robust IT solutions to support every aspect of your financial needs.
Get answers now
(Obligation-free)
206-725-7728
Complete IT Solutions for Accounting Firms
Fidelis provides complete IT, cabling, and phone system support to accounting firms throughout the Pacific Northwest.
Fidelis can help maintain your accounting software (QuickBooks, Sage Accounting, Peachtree, etc.), tax preparation software, customer relationship management (CRM) software, document management software, phone system, servers, business continuity plans, backups, network, firewall, Internet connectivity, wireless, email, remote access, cabling needs, and more.
Our staff works with bookkeeping offices, CPAs, accounting firms, financial advisors, and other related businesses on a regular basis and understands how important it is to have a reliable technology support partner. Protection of your data is critical, as is keeping systems running smoothly, with protections in place to properly back up and provide business continuity in case of hardware failures or any unforeseen failure. Your clients expect you to provide the best service possible. Partner with us to help you deliver.
Technology helps with first impressions. For example, we can help you set up digital displays in your lobby or meeting rooms that help you demonstrate the professionalism and high-quality service.
Fidelis has helped many clients with their cabling needs, including low-voltage data, voice, and TV cabling, installation of lobby TVs and digital displays, installation of projectors and TVs for conference rooms, setting up wall-mounts for monitors and PCs, deploying secure wireless solutions to allow both guests and secure staff wireless networks, and helping to network multiple locations together.
Fidelis is experienced in:
Monitoring, patching and securing your systems to keep them running smoothly
Implementing Quality of Service (QoS)
Supporting mobile communications
Networking multiple offices together
Implementing call queues, call reporting, call alerting
Unified communications - Skype for Businesses and more
Installing Distributed Antenna Systems (DAS) to help buildings with poor cell service
Explore specific managed IT services for accounting firms
Success story
Fidelis by the numbers
3K+
Devices under management
25+
Local Seattle employees
96%
First call resolution
5.4years
Average customer tenure
8years
Average employee tenure
2008
Founded in Seattle
Are Fidelis IT services for nonprofits a fit?
- We’ll be a great fit if:
- You have between 5 and 150 team members and technology drives your business processes.
- You see long-term value in proactively investing in your business technology.
- You need multilayered security, including business continuity and disaster recovery.
- You seek guidance and training from experienced technology experts.
- We may not be a fit if:
- You see technology as a burden and a cost center rather than an asset.
- You prefer to commit resources only when IT issues arise.
- Your operations are primarily offline and not time sensitive.
- You believe your team can already handle any new technologies or risk factors.
Getting started is easy:
Book a call so we know how to help
Book a free call to describe your needs and goals, so we can find the right solutions.
Assessment and Strategy
Receive a tailored service proposal and implementation roadmap.
Watch our team go to work
Focus on your mission knowing an expert partner is managing your technology.
Leverage the best in the business
Frequently asked questions
Who are you guys, and what makes you different from other IT providers?
Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.
What if we don’t have an internal IT team?
No problem. We can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.
Does Fidelis deliver its services itself, or do you send contractors?
Unlike many MSPS, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants and engineers, help desk team, onsite and remote support technicians, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.
How long does it take Fidelis to respond if I have an issue?
Monday to Friday our team will review and assess all support requests within 60 seconds. Saturdays, Sunday, and outside of regular business hours, our on-call technicians will respond to your request within 30 minutes.
Which compliance standards do you cover?
We facilitate multiple regulatory compliance requirements such as HIPAA, PCI, SOX, GDPR, and others.
How much does it cost?
Pricing for monthly FiMSP Managed and Co-Managed plans is laid in detail on our pricing page. Uniquely, we bill you in arrears, meaning if your headcount increases or decreases during a month, our billing adjusts to reflect these changes. This monthly flexibility affords your business an added level of agility.
Expert IT services Seattle area businesses and nonprofits have relied on since 2008
The Fidelis Consulting Team is waiting.
Get answers now
(Obligation-free)
206-725-7728