IT Support for Dental Office

IT service that streamlines workflows and keep you focused on patient care

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(Obligation-free) 

206-725-7728

Technology That Keeps Your Practice Smiling

Fidelis is the trusted IT partner for dental practices in the Pacific Northwest. We can help your practice stay compliant with data-handling regulations, work more efficiently with integrated clinical and financial processes, and minimize downtime with 24/7 network monitoring. Our flat-fee pricing structure makes IT budgeting predictable and easy, which incentivizes a proactive approach to preventing problems rather than reacting to them. Of course, if something does come up, remote and on-site support are also included, and our technicians are always available.

But perhaps the greatest benefit is also the least tangible: the freedom to ignore your IT and focus solely on patient care.

What are the HIPAA (Health Insurance Portability and Accountability Act) Rules for Dentists? The HIPAA Rule for Dentists consists of the Privacy Rule (2003), Security Rule (2005) and Breach Notification Rule (2009). Dentists and Dental Offices should undergo a specialized IT risk assessment to satisfy the requirements of HIPAA.

Request Your HIPAA Risk Assessment Today!
 
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Benefits of dental-specific IT service from Fidelis include:

Managed services for dental practice efficiency

Custom built servers that fit your budget and needs

HIPAA compliance

Uncompromised network security

Data backup and recovery

Dental technology support for digital imaging, electronic records, and more

24/7 seamless monitoring and support

Dental office cabling: network and audio-visual infrastructure

Practice phones, Internet and phone lines

Success story

“Fidelis has been an invaluable partner for the seamless operation of our IT. Their expertise, responsiveness, and dedication to our mission have been instrumental in helping us deliver high-quality care. Whether addressing complex challenges or providing everyday support, Fidelis consistently goes above and beyond. We couldn’t ask for a better IT partner.”
Brian B.
COO, Evergreen Recovery Centers

Fidelis by the numbers

3K+

Devices under management

25+

Local Seattle employees

96%

First call resolution

5.4years

Average customer tenure

8years

Average employee tenure

2008

Founded in Seattle

Are Fidelis IT services for nonprofits a fit?

Getting started is easy:

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Book a call so we know how to help

Book a call so we know how to help

Book a free call to describe your needs and goals, so we can find the right solutions. 

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Get tailored recommendations

Assessment and Strategy

Receive a tailored service proposal and implementation roadmap. 

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Watch our team go to work

Watch our team go to work

Focus on your mission knowing an expert partner is managing your technology. 

Leverage the best in the business

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Frequently asked questions

Who are you guys, and what makes you different from other IT providers?

Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.

No problem. We can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach. 

Unlike many MSPS, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants and engineers, help desk team, onsite and remote support technicians, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.

Monday to Friday our team will review and assess all support requests within 60 seconds. Saturdays, Sunday, and outside of regular business hours, our on-call technicians will respond to your request within 30 minutes.

We facilitate multiple regulatory compliance requirements such as HIPAA, PCI, SOX, GDPR, and others.

Pricing for monthly FiMSP Managed and Co-Managed plans is laid in detail on our pricing page. Uniquely, we bill you in arrears, meaning if your headcount increases or decreases during a month, our billing adjusts to reflect these changes. This monthly flexibility affords your business an added level of agility.