Managed IT Services for Medical Practices
Secure, reliable, efficient, and specialized. All while being HIPAA compliant.
Get answers now
(Obligation-free)
206-725-7728
Secure and connected with IT support for medical practices
Fidelis provides complete IT, cabling, and phone system support to medical practices large and small.
We specialize in supporting healthcare practices to help maintain your practice management system, EMR software, phone system, servers, business continuity plans, backups, network, firewall, Internet connectivity, wireless, email, remote access, cabling needs, and more.
Our staff have gone through extensive HIPAA training, so they know how to properly work within a medical practice.
Fidelis has helped many healthcare practices with their cabling needs, including low-voltage data and voice cabling, installation of lobby TVs and displays, setting up exam rooms with wall-mounts for monitors and PCs, and deploying secure wireless solutions for patients and staff alike.
By law, all hospitals, emergency medical clinics, dental offices, nursing homes, and other health-related entities are required to undergo a specialized IT risk assessment to satisfy the requirements of HIPAA – The Health Insurance Portability and Accountability Act.
Request your HIPAA IT risk assessment today!
Fidelis is experienced in:
Monitoring, patching and securing your systems to keep them running smoothly
Help Desk Services
Day-to-day technical support for your staff
Installing and supporting phone systems
Networking multiple offices together
Implementing call queues, call reporting
Overhead paging
Routing, both on-call and after-hours
Unified communications - Skype for Businesses and more
Installing Distributed Antenna Systems (DAS) to help buildings with poor cell service
Explore specific managed IT services for medical practices
Success story
Fidelis by the numbers
3K+
Devices under management
25+
Local Seattle employees
96%
First call resolution
5.4years
Average customer tenure
8years
Average employee tenure
2008
Founded in Seattle
Are Fidelis IT services for nonprofits a fit?
- We’ll be a great fit if:
- You have between 5 and 150 team members and technology drives your business processes.
- You see long-term value in proactively investing in your business technology.
- You need multilayered security, including business continuity and disaster recovery.
- You seek guidance and training from experienced technology experts.
- We may not be a fit if:
- You see technology as a burden and a cost center rather than an asset.
- You prefer to commit resources only when IT issues arise.
- Your operations are primarily offline and not time sensitive.
- You believe your team can already handle any new technologies or risk factors.
Getting started is easy:
Book a call so we know how to help
Book a free call to describe your needs and goals, so we can find the right solutions.
Assessment and Strategy
Receive a tailored service proposal and implementation roadmap.
Watch our team go to work
Focus on your mission knowing an expert partner is managing your technology.
Leverage the best in the business
Frequently asked questions
Who are you guys, and what makes you different from other IT providers?
Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.
What if we don’t have an internal IT team?
No problem. We can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.
Does Fidelis deliver its services itself, or do you send contractors?
Unlike many MSPS, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants and engineers, help desk team, onsite and remote support technicians, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.
How long does it take Fidelis to respond if I have an issue?
Monday to Friday our team will review and assess all support requests within 60 seconds. Saturdays, Sunday, and outside of regular business hours, our on-call technicians will respond to your request within 30 minutes.
Which compliance standards do you cover?
We facilitate multiple regulatory compliance requirements such as HIPAA, PCI, SOX, GDPR, and others.
How much does it cost?
Pricing for monthly FiMSP Managed and Co-Managed plans is laid in detail on our pricing page. Uniquely, we bill you in arrears, meaning if your headcount increases or decreases during a month, our billing adjusts to reflect these changes. This monthly flexibility affords your business an added level of agility.
Expert IT services Seattle area businesses and nonprofits have relied on since 2008
The Fidelis Consulting Team is waiting.
Get answers now
(Obligation-free)
206-725-7728