Specialized IT support for transportation and logistics firms in Seattle
Turn to a local partner with deep expertise in solving the unique operational challenges for your industry
Get answers now
(Obligation-free)
206-725-7728
Is your transportation or logistics business facing roadblocks like these?
- Downtime is impacting our operational efficiency and delivery schedules.
- We need to integrate our TMS and WMS systems with our regular office software.
- We need reliable network connectivity across our dispersed fleet and depots.
- We need more security for sensitive customer shipment data.
- We don't trust our backup and disaster recovery plan.
- We want better real-time tracking of inventory, vehicles, and shipments.
- Our outdated IT makes us too reliant on manual processes.
- We need to manage the mobile devices used by our drivers and field staff.
- We struggle to meet regulations from the DOT, TSA, and FAA.
Don't let IT issues slow your operation
Transportation and logistics firms depend on reliable networks for tracking, communication, and protecting shipment data. Downtime is unacceptable, and various operational software has to be well integrated.
We understand these and other challenges facing your business. Our specialized IT support for the transportation and logistics sector provides robust network management that ensures stable, high-speed connectivity for fleets, warehouses, and offices. We also ensure seamless integration of your TMS, WMS, and other critical applications, letting you focus on keeping your business moving.
We’re in our second decade of solving problems for transportation and logistics clients while lowering their IT capital outlay and operating costs. We’ll give you access to new technologies and friendly, locally-based experts with years of experience, so you always have the tools you need to succeed.
Success Story: Seattle Monorail
Fidelis delivers outstanding results on complex projects, overcoming significant logistical challenges with innovative thinking and deep technical expertise. We truly enjoy their professionalism, vast knowledge, and commitment to going above and beyond.
We highly recommend Fidelis to any organization seeking a dedicated and forward-thinking IT partner.Fidelis transportation and logistics IT support includes:
- Expertise with a wide range of transportation and distribution ERP, TMS, and WMS platforms
- Proactive 24/7 monitoring so vulnerabilities are patched before they cause issues
- Remote and on-site support from Seattle-based experts
- Support for industry compliance, including DOT, TSA, and GDPR
- Mobile Device Management (MDM) for drivers and staff needing secure navigation, communication, and data entry
- Digital transformation and Industry 4.0 solutions, including automation and IoT
- Fiber and CaT6a structured cabling services to future proof your transportation/logistics facilities
FiMSP plans
Fidelis Managed Service Plans (FiMSPs) for Seattle-area transportation/logistics firms
Our FiMSPs deliver better outcomes for less money than hiring in-house IT, and there are no surprises: they are flat-rate and all-inclusive, so you can easily control costs and plan long term.
The client's voice
Fidelis IT support for transportation and logistics firms: By the numbers
3K+
Devices under management
25+
Local Seattle employees
96%
First call resolution
5.4years
Average customer tenure
8years
Average employee tenure
2008
Founded in Seattle
Is our IT support right for your transportation/logistic firm?
- We’ll be a great fit if:
- You have between 5 and 150 staff, and technology drives your business processes.
- You see long-term value in proactively investing in your business technology.
- You need multilayered security, including business continuity and disaster recovery.
- You seek guidance and training from experienced technology experts.
- We may not be a fit if:
- You see technology as a burden and a cost center rather than an asset.
- You prefer to commit resources only when IT issues arise.
- Your transportation or logistics operations are primarily offline and not time sensitive.
- You believe your team can already handle any new technologies or risk factors.
IT services for transportation and logistics firms
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Frequently asked questions
Who are you guys?
Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown into a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.
Do you offer on-site support for critical systems?
Yes. Our IT service plans for logistics and transportation firms assign a dedicated local team that can be dispatched to support your operations as needed.
Does Fidelis IT support for transportation and logistics firms cover shifts and overnight workers?
Yes. Our support is available around the clock to match your scheduling.
What if we don’t have an internal IT team?
No problem. Our transportation and logistics IT support can either take full ownership of your IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach. Learn more about our managed IT support here.
What if we only need partial support or project help?
We offer flexible co-managed and project-based options that augment your existing IT staff or vendors. Learn more about our co-managed services here.
Does Fidelis IT support for transportation and logistics firms cover security and compliance?
Yes, we have dedicated cybersecurity services with support teams providing 24/7 monitoring and response. This is augmented by our cabling and infrastructure division, meaning we can build your cybersecurity from the ground up and implement multiple layers of protection for your IT network and any physical premises like offices, depots, warehouses, and service areas.
Our IT services for transportation and logistics can also audit and secure your existing infrastructure, including depot and warehouse Wi-Fi and wired networks and mobile communication and tracking systems.
For compliance, we can also ensure you’re able to satisfy several regulatory frameworks for retailers. We also coordinate gap assessments and ongoing compliance support for DOT, PCI DSS, NIST, ISO, TSA, FAA, and others.
Can you help us reduce paper-based processes and go digital?
Absolutely. We will help you implement digital workflows, cloud storage, and secure document management specifically tailored to the needs of transportation and logistics operations.
Can Fidelis IT support for transportation and logistics help manage our vendors and coordinate with other tech providers?
Yes. We regularly coordinate with software and hardware vendors to ensure seamless updates, renewals, and support alignment.
Expert managed IT services for transportation and logistics firms since 2008
The Fidelis Team is waiting.
Get answers now
(Obligation-free)
206-725-7728