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Managed IT Services Pricing Calculator

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206-725-7728

There's no mystery to our pricing.

Whether you want to outsource all or part of your IT, this simple tool provides an obligation-free estimate of your monthly investment.

Enter in the basics about your organization below for an instant estimate.

Testimonials

The most important metric: Client outcomes

Fidelis isn’t just our IT provider, they’re a trusted extension of our team. We’re grateful for their partnership and the steady hand they bring to our technology landscape.
Brian B., COOEvergreen Recovery Centers
It’s rare to find an IT provider that's both professional and genuinely invested in their clients, but Fidelis continues to exceed our expectations. Highly recommended!”
Kyla Jo M.Terra Dynamics & Paul Brothers
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects
“I can't thank you enough for everything you do for our district, all the support and assistance.”
Lee K.Snoqualmie Valley School District
I've had the privilege of working with Fidelis for many years, and no matter who you work with, each member of the team will make your experience pleasant and memorable.
Terri W.Wallin Enterprises
In my 20 years of managing IT service providers, this has been the smoothest transition I have ever experienced. I highly recommend Fidelis.
Dan R.Beaumont Designs
“Fidelis’ expertise in complex technologies makes them our go-to. And customer service is first-class.”
Jeff M.Alaska Airlines

Testimonials

What the Construction, Real Estate & Trades Industries Says about Fidelis

Scott & Fidelis Team, I am retiring soon, I much appreciated your superior customer service… I will miss you and your team.
DianaCemex
I love how Fidelis cares for its clients!
RachelConsultant
Jason was AWESOME! So helpful and competent, discerning and thoughtful. He’s a great ambassador to your team!!
PeggyPBI
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects

Testimonials

What the Education & Public Sector Industries Says about Fidelis

Fidelis Project Team, You guys are really great to work with and very professional.
GeneDepartment of Early Learning
Fidelis, thanks for sending Daryl… We really appreciate such great service.
JillRenton Housing Authority
Fidelis is awesome. Chris is awesome… professional demeanor, proficiency, and timeliness.
PatrickWashington Education Association
Scott and his team, Go above and beyond… Always a pleasure to work with.
Tim R.Mason County Public Works

Testimonials

What the Finance & Professional Services Industries Says about Fidelis

“Brad is awesome!”
TimLMN Architects
Colliers International
JillColliers International
What a lovely work done… will continue to do business with Fidelis.
MargieSACU / CU Factory Built Lending
Nick was great and did an excellent job… would work with you again.
KrisEasterday Promotions

Testimonials

What the Healthcare & Wellness Industry Says about Fidelis

He helped me from start to finish with no complaints. He is obviously an asset to Fidelis.
KimberlyEvergreen Recovery Centers
Kudos to all involved… Special thanks to all who spent long hours and time away… Welcome to your long-awaited new pharmacy!
JeffCAPS, Inc. Pharmacy
Thank you for the gift basket and all the work you guys have done. Things are smoothing out.
KenService Linen
I would be happy to give a good reference for you and your team. I love how it all works!
ShirleyNorth Seattle Pediatrics

Testimonials

What the Media, Arts & Entertainment Industry Says about Fidelis

“Fidelis’ expertise in complex technologies makes them our go-to. And customer service is first-class.”
Jeff M.Alaska Airlines
“I can't thank you enough for everything you do for our district, all the support and assistance.”
Lee K.Snoqualmie Valley School District
“As always, Fidelis did an outstanding job with quoting, installation, testing, and customer service.”
Tiffiny S.Choice Organic Teas
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects

Testimonials

What the Non-Profit & Community Services Industry Says about Fidelis

He helped me from start to finish with no complaints. He is obviously an asset to Fidelis.
SophiaGoodwill
Thank you for sponsoring the Empower Youth Network's Heart of the Valley Gala this year. We appreciate it. Plus, we love Fidelis and are excited to have you sponsor for the first time.
CarolEmpower Youth Network
Thank you for offering to pay a year's worth of our cyber security training platform. This kind gesture will positively impact our clients and help with the addiction crisis. Thank you for going above and beyond.
BrianEvergreen Recovery Centers
5 out of 5 review! He [Seften] is a great addition to the Fidelis team! Thank you.
ChonaBoyer Children's Clinic

Testimonials

What the Personal & Consumer Services Industries Says about Fidelis

The issue was resolved, and it was verified that it’s working as expected. Thanks for the quick response and professionalism. Andrew Woods was awesome!!!
BobDirector of Operations
Calum, YOU AN ABSOLUTE STAR… she is all set.
PetroSam Villa Company
I want you to know that I really appreciate the hands on deck... confident that you all were working hard to resolve.
KevinCascade Pest
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects

Testimonials

What the Retail, Food & Hospitality Industries Says about Fidelis

Everything worked great… appreciated Fidelis setting us up on such short notice.
KarrenThe Home Course – WSGA/PNGA
Very pleased with your quick response and willingness to work early hours to avoid disruption. Awesome to work with and recommend your group without reservation!
LonnieAce Hardware
“As always, Fidelis did an outstanding job with quoting, installation, testing, and customer service.”
Tiffiny S.Choice Organic Teas
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects

Testimonials

What the Technology & Innovation Industry Says about Fidelis

Neat and clean job… The companies I’ve worked with don’t come close to your standards.
MattA3 Telecom
Can’t thank you enough for your timeliness and professionalism.
PatrickAdvocate One
Big thanks for emergency last-minute help late Friday afternoon
RobertaIntentional Software Corporation
“The way Fidelis planned and executed in a compressed time frame was impressive.”
Tim R.LMN Architects

Testimonials

What the Transportation & Logistics Industry Says about Fidelis

You hire the best people, especially Chris Martin… I could not do my job without Fidelis
CatherineFrontier Packaging
Thank you for consistently making your customers happy.
PhilAlaska Airlines
Excellent customer service… displaying ‘Alaska Spirit.
AnnAlaska Airlines
Very attentive… always available to answer questions.
LoriHorizon Airlines

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Physical offices or branches that need on-site hardware or support (e.g., HQ, satellite offices, retail stores, warehouses) where equipment such as routers, firewalls, Wi-Fi access points, or on-prem printers’ lives.
Please enter a number from 0 to 1000.
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Include everyone who uses a computer - even part timers or interns. We also offer a streamlined plan for limited support users, which we can discuss when tailoring your estimate.
Please enter a number from 1 to 1000.
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Count on premises servers and cloud virtual machines (VMs) running business apps (e.g., QuickBooks, SQL Server, CRM/ERP, specialty line of business software).
Please enter a number from 0 to 1000.
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Please list the total number of desktop PCs, laptops, and workstations that access your network or require management/support. This helps us plan software deployment, patching, antivirus, and asset management.
Please enter a number from 1 to 1000.
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Select the option that best describes your current IT support arrangement (in-house staff, local MSP, etc.).
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Learn MoreA done-with-you partnership providing essential tools, security, and a local support team at the ready. Co-Managed IT base plan starts with a minimum of 1 location & 5 workstations.
Learn More
    The above plus:
  • Endpoint Protection, Detection, and Response (EDR)
  • Security Operations Center (SOC)
  • Cybersecurity awareness training
  • Microsoft-focused education
Learn More Your complete dedicated outsourced IT department with comprehensive IT support, Help Desk, management, and essential security. Our Managed IT Plan starts with a minimum of 1 location & up to 10 users.

For a more accurate estimate

Every organization is unique, and the best plans are tailored. To receive a detailed estimate by email, select the services you need from the list below or tell us in a message.

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Our approach to IT pricing

We hate hidden costs as much as you do. This page will give you an accurate price range for our services, 
based on your organization's needs and its current technology. 

An IT partnership with Fidelis will cost you far less than adding or expanding an in-house IT team. And there are no surprises: Your plan will be flat rate, helping you control costs and budget long term. And because success is measured by your ROI, you can choose to partner with us on a monthly pay-as-you-go basis for maximum agility.

For a detailed quote or answers to your questions, book a free discovery call with one of our team. It’s not a sales call, just clear guidance in plain English, so you can eliminate the guesswork from outsourcing your IT.

“Fidelis has been our MSP for seven years, a trusted and reliable partner and a joy to work with. 
They’re attentive, responsive, and accommodating.”

Tronda Q.

Operations Director
Home Comfort Alliance, Redmond

Why clients choose Fidelis

Locally owned and operated

in the Pacific Northwest

25+ person team

with friendly, familiar faces

Personalized service

and solutions that fit your business

People-over-profit culture

that prioritizes our team and yours

Award-winning MSP

recognized locally, nationally, and globally

Fidelis FiMSP business IT service plans - what’s included?

  • FiMSP Co-Managed IT Plans

A done-with-you partnership providing essential tools, security, and a local support team at the ready.

Included

  • Support Services:
  • Equipment Proposals & Purchasing
  • License Management & Purchasing
  • Network Service Audits & Proposals
  • Security Tools:
  • Antivirus & Endpoint Protection
  • Network Operations Center (NOC) for Servers
  • Software Tools:
  • Monitoring
  • Patch Management
  • Remote Support & Access Tools
  • IT Documentation Platform (2 Users)
  • Portal Access – Ticket, RMM, & Billing

Recommended Security Upgrades

  • Endpoint Protection, Detection & Response (EDR) with Security Operations Center (SOC)
  • FiASN Training Platform – Cybersecurity Awareness Training Platform, Microsoft Training Platform, Simulated Phishing, Security Micro training
  • Multifactor Authentication (MFA)
  • Password Manager
  • Penetration (Pen) Testing

As Needed Support Services ($165/hr)

  • Help Desk
  • On-Site Visits
  • Emergency Calls
  • (On-call — after-hours rates may apply)
  • Projects
  • Network Cabling & Infrastructure

Terms & Commitment

  • Month-to-Month Agreement
  • Billing minimum of 5 computers

Click for details

  • FiMSP Managed IT Plans

Your complete dedicated outsourced IT department providing 24/7 freedom from IT hassles.

Included

  • Support Services:
  • Help Desk Support (M-F 8-5)
  • Strategic Business Reviews
  • Equipment Proposals & Purchasing
  • License Management & Purchasing
  • Network Service Audits & Proposals
  • Security Tools:
  • Antivirus & Endpoint Protection
  • FiASN Training Platform – Cybersecurity Awareness Training Platform, Microsoft Training Platform, Simulated Phishing, Security Micro training
  • Endpoint Protection, Detection & Response (EDR) with Security Operations Center (SOC)
  • Ransomware Protection
  • Catch Phish Email Analysis Tool
  • Multifactor Authentication (MFA — Setup Project)
  • Software Tools:
  • Monitoring
  • Patch Management
  • Remote Support & Access Tools
  • IT Documentation Platform (2 Users)
  • Portal Access – Ticket, RMM, & Billing

Recommended Security Upgrades

  • EDR & SOC for Desktop
  • Password Manager
  • Penetration (Pen) Testing

As-Needed Support Services ($165/hr)

  • On-Site Visits
  • Emergency Calls
  • (On-call — after-hours rates may apply)
  • Projects
  • Network Cabling & Infrastructure

Terms & Commitment

  • 1-Year Agreement (other options available)
  • Billing minimum of 10 users

Click for details

Return to Estimate

Frequently asked questions

How reliable is the calculator's estimate?

This pricing calculator gives a reliable estimate of the cost of our FiMSP managed IT plans, so you can compare with other providers and decide if you want to explore our offerings further. If you do, you can use the form to select additional services and receive a more precise estimate by email. We may reach out to you for additional details about your needs.

For the best results, book a consultation and we’ll conduct an assessment of your IT resources, challenges, and goals, then provide a detailed proposal with an official quote. This is not a sales call, and is completely free of charge or obligation.

It begins with a conversation with our team (not a sales call).
We need time to understand your business, your resources and goals, and your challenges and bottlenecks. When that’s figured out, we’ll know if our services are right for you. If they are, we’ll propose a roadmap with milestones and an official quote. And if we aren’t a good fit, we’re happy to refer you to a more suitable provider. Book a call now at your convenience.

That’s not our approach. Instead, our co-managed plans are designed to augment your team with our knowledge, resources, tools, and training. This way, they can develop their abilities and improve your IT processes.

No problem. Our plans can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.

Normally no, unless you were already lacking something essential.

We have deep experience facilitating multiple regulatory compliance requirements, including HIPAA, PCI, SOX, CMMC, GDPR, and others.

Unlike many MSPs, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants, engineers, help desk team, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.

We follow a structured and fully documented onboarding process designed to ensure a painless transition. 

It begins with an introductory call to introduce your new Fidelis team, then moves into the information-gathering phase, where we collect details about your locations, contacts, and specific needs for project planning, training, and invoicing. 

Then follows a pre-implementation meeting to discuss the project scope, phases, and timeline in detail. During this meeting, we introduce a shared workbook for collaboration and prepare for the onboarding phase.

The onboarding phase involves our project team being on site for 2–3 days, depending on the number of your locations. We deploy agents to your machines, train your users on our Help Desk portal, and address any issues that arise.

The month following onboarding includes weekly check-ins until all details are complete and users are trained. 

Finally, we conduct regular check-ins and provide ongoing support to ensure all user problems are resolved and any additional training needs are met.

Our headquarters are in Renton and we provide full and co-managed IT services across the Greater Seattle area and Puget Sound. 

For response times, our target is to review and assess all support requests within 60 seconds.

We provide support on site or remotely through our Customer Portal, or call us at 206-725-7728.

Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and customer service agents working from our Fidelis building in Renton. Hundreds of businesses and nonprofits throughout the Greater Seattle area rely on us for their productivity and security. You can learn more here.

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800-777-8089
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Sell your IT business