Managed IT Services Pricing Calculator

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Managed IT pricing that’s clear, predictable, and built around you

IT pricing shouldn’t be a mystery. Our tool gives you a realistic estimate based on your organization’s size, tech, and needs—so you know what to expect from outsourced IT support with Fidelis.

We offer flat-rate, all-inclusive IT services—no hidden fees, no surprises. It’s a smarter, more affordable option than building an in-house team, with proactive support and long-term planning baked in.

Have questions? Book a free consultation—no pressure, just expert guidance in plain English to help you make the right call for your business.

Testimonials

The most important metric: Client outcomes

“Fidelis’ expertise in complex technologies makes them our go-to. And customer service is first-class.”

“I can't thank you enough for everything you do for our district, all the support and assistance.”

“As always, Fidelis did an outstanding job with quoting, installation, testing, and customer service.”

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Construction, Real Estate & Trades Industries Says about Fidelis

Scott & Fidelis Team, I am retiring soon, I much appreciated your superior customer service… I will miss you and your team.

I love how Fidelis cares for its clients!

Jason was AWESOME! So helpful and competent, discerning and thoughtful. He’s a great ambassador to your team!!

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Education & Public Sector Industries Says about Fidelis

Fidelis Project Team, You guys are really great to work with and very professional.

Fidelis, thanks for sending Daryl… We really appreciate such great service.

Fidelis is awesome. Chris is awesome… professional demeanor, proficiency, and timeliness.

Scott and his team, Go above and beyond… Always a pleasure to work with.

Testimonials

What the Finance & Professional Services Industries Says about Fidelis

“Brad is awesome!”

Colliers International

What a lovely work done… will continue to do business with Fidelis.

Nick was great and did an excellent job… would work with you again.

Testimonials

What the Healthcare & Wellness Industry Says about Fidelis

He helped me from start to finish with no complaints. He is obviously an asset to Fidelis.

Kudos to all involved… Special thanks to all who spent long hours and time away… Welcome to your long-awaited new pharmacy!

Thank you for the gift basket and all the work you guys have done. Things are smoothing out.

I would be happy to give a good reference for you and your team. I love how it all works!

Testimonials

What the Media, Arts & Entertainment Industry Says about Fidelis

“Fidelis’ expertise in complex technologies makes them our go-to. And customer service is first-class.”

“I can't thank you enough for everything you do for our district, all the support and assistance.”

“As always, Fidelis did an outstanding job with quoting, installation, testing, and customer service.”

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Non-Profit & Community Services Industry Says about Fidelis

He helped me from start to finish with no complaints. He is obviously an asset to Fidelis.

Thank you for sponsoring the Empower Youth Network's Heart of the Valley Gala this year. We appreciate it. Plus, we love Fidelis and are excited to have you sponsor for the first time.

Thank you for offering to pay a year's worth of our cyber security training platform. This kind gesture will positively impact our clients and help with the addiction crisis. Thank you for going above and beyond.

5 out of 5 review! He [Seften] is a great addition to the Fidelis team! Thank you.

Testimonials

What the Personal & Consumer Services Industries Says about Fidelis

The issue was resolved, and it was verified that it’s working as expected. Thanks for the quick response and professionalism. Andrew Woods was awesome!!!

Calum, YOU AN ABSOLUTE STAR… she is all set.

I want you to know that I really appreciate the hands on deck... confident that you all were working hard to resolve.

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Retail, Food & Hospitality Industries Says about Fidelis

Everything worked great… appreciated Fidelis setting us up on such short notice.

Very pleased with your quick response and willingness to work early hours to avoid disruption. Awesome to work with and recommend your group without reservation!

“As always, Fidelis did an outstanding job with quoting, installation, testing, and customer service.”

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Technology & Innovation Industry Says about Fidelis

Neat and clean job… The companies I’ve worked with don’t come close to your standards.

Can’t thank you enough for your timeliness and professionalism.

Big thanks for emergency last-minute help late Friday afternoon

“The way Fidelis planned and executed in a compressed time frame was impressive.”

Testimonials

What the Transportation & Logistics Industry Says about Fidelis

You hire the best people, especially Chris Martin… I could not do my job without Fidelis

Thank you for consistently making your customers happy.

Excellent customer service… displaying ‘Alaska Spirit.

Very attentive… always available to answer questions.

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Industry

How many locations do you have?

Physical offices or branches that need on-site hardware or support (e.g., HQ, satellite offices, retail stores, warehouses) where equipment such as routers, firewalls, Wi-Fi access points, or on-prem printers’ lives.

Please enter a number from 0 to 1000.

How many users (employees) will be supported?

Include everyone who uses a computer - even part timers or interns. We also offer a streamlined plan for limited support users, which we can discuss when tailoring your estimate.

Please enter a number from 1 to 1000.

How many servers & cloud VMs do you have?

Count on premises servers and cloud virtual machines (VMs) running business apps (e.g., QuickBooks, SQL Server, CRM/ERP, specialty line of business software).

Please enter a number from 0 to 1000.

Which cloud file-sharing service do you use, if any?

How many computers do you have?

Please list the total number of desktop PCs, laptops, and workstations that access your network or require management/support. This helps us plan software deployment, patching, antivirus, and asset management.

Please enter a number from 1 to 1000.

Do you have an IT team?

Select the option that best describes your current IT support arrangement (in-house staff, local MSP, etc.).

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Co-Managed Sub-Total (Unit x Cost)

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Managed Sub-Total (Unit x Cost)

Estimated monthly investment range:

fiMSP Co-Managed IT Plan

A “done-with-you” partnership, with essential security, necessary tools, and with a local support team at the ready, our Co-Managed IT Plan is an excellent fit.

fiMSP Co-Managed IT Plan + Security Upgrades

Popular Advanced Options - Endpoint Protection, Detection, and Response (EDR) with support from a Security Operations Center (SOC) for robust security monitoring. Additionally, the Fi Training Platform provides cybersecurity awareness training, Microsoft-focused education, simulated phishing exercises, and micro-training sessions on security topics.

fiMSP Managed IT Plan

Our Managed IT Plan takes on the heavy lift of your organization's IT. You get comprehensive IT support, Help Desk, management, and essential security.

For a detailed quote, fill in your details below and select any additional requirements.

Name*

Email*

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Every organization is different — and so is the right IT plan. To make sure you get recommendations that actually fit your needs, let’s set up a quick call with the Fidelis team. We’ll walk through your current setup, goals, and where we can help.
Book a 1-hour strategy session via Microsoft Teams below.

We are interested in...

Cloud services

Cybersecurity

IT consulting

IT support

Network cabling and Infrastructure

Non-Profit Support

Recognition and Trust

Top Managed IT Provider on Clutch

Recognized for excellence in client satisfaction and IT service delivery.

MSP 501 Global Winner

Ranked among the top 501 MSPs worldwide by Channel Futures.

CRN MSP 500 Award Winner

Featured as a leading Managed Service Provider by CRN Magazine.

5.0 Star Reviews on Google

Fidelis delivers consistent, top-rated service. Our clients trust us, and the reviews prove it.

Your local IT partner — human-focused, business-ready

Fidelis is a local, independent, Managed IT provider with the heart of a small firm and the strength to support growing businesses.

We lead with values—like a 4-day work week—because happy employees provide better, more human support. And unlike many IT companies acquired by private equity firms, we’re not driven by investor returns. That means no revolving-door support teams, no impersonal service - just consistent, people-first partnerships built to last.

With Fidelis, you’re not just getting tech support. You’re gaining a partner who helps you use technology to move your business forward.

Why clients choose Fidelis

Locally owned and operated

in the Pacific Northwest

25+ person team

with friendly, familiar faces

Personalized service

and solutions that fit your business

People-over-profit culture

that prioritizes our team and yours

Award-winning MSP

recognized locally, nationally, and globally

Fidelis FiMSP business IT service plans - what’s included?

A done-with-you partnership providing essential tools, security, and a local support team at the ready.

Included

Recommended Security Upgrades

As Needed Support Services ($165/hr)

Terms & Commitment

Click for details

Your complete dedicated outsourced IT department providing 24/7 freedom from IT hassles.

Included

Antivirus & Endpoint Protection
FiASN Training Platform – Cybersecurity Awareness Training Platform, Microsoft Training Platform, Simulated Phishing, Security Micro training
Endpoint Protection, Detection & Response (EDR) with Security Operations Center (SOC)
Ransomware Protection
Catch Phish Email Analysis Tool
Multifactor Authentication (MFA — Setup Project)

Recommended Security Upgrades

As-Needed Support Services ($165/hr)

Terms & Commitment

Click for details

Frequently asked questions

Is this a quote or just an estimate?

This pricing calculator gives a reliable estimate of the cost of our FiMSP managed IT plans, so you can decide if you want to explore our offerings further. If you do, we’ll conduct an assessment of your IT resources and goals (free of charge) and provide a detailed proposal with an official quote.

What’s the next step? How can we get a quote?

It begins with a conversation with our team (not a sales call). We need time to understand your business, your resources and goals, and your challenges and bottlenecks. When that’s figured out, we’ll know if our services are right for you. If they are, we’ll propose a roadmap with milestones and an official quote. And if we aren’t a good fit, we’re happy to refer you to a more suitable provider. Book a call now at your convenience.

Will a co-managed IT plan make our existing IT team members redundant?

That’s not our approach. Instead, our co-managed plans are designed to augment your team with our knowledge, resources, tools, and training. This way, they can develop their abilities and improve your IT processes.

What if we don’t have an internal IT team?

No problem. Our plans can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.

Will we have to purchase new IT equipment?

Normally no, unless you were already lacking something essential.

What if we have strict compliance obligations?

We have deep experience facilitating multiple regulatory compliance requirements, including HIPAA, PCI, SOX, GDPR, and others.

Does Fidelis deliver its services itself, or do you send contractors?

Unlike many MSPs, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants, engineers, help desk team, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.

What is the transition process? How disrupted will we be when Fidelis comes in?

We follow a structured and fully documented onboarding process designed to ensure a painless transition.

It begins with an introductory call to introduce your new Fidelis team, then moves into the information-gathering phase, where we collect details about your locations, contacts, and specific needs for project planning, training, and invoicing.

Then follows a pre-implementation meeting to discuss the project scope, phases, and timeline in detail. During this meeting, we introduce a shared workbook for collaboration and prepare for the onboarding phase.

The onboarding phase involves our project team being on site for 2–3 days, depending on the number of your locations. We deploy agents to your machines, train your users on our Help Desk portal, and address any issues that arise.

The month following onboarding includes weekly check-ins until all details are complete and users are trained.

Finally, we conduct regular check-ins and provide ongoing support to ensure all user problems are resolved and any additional training needs are met.

Where does Fidelis provide services, what are the response times, and can we get remote support?

Our headquarters are in Renton and we provide full and co-managed IT services across the Greater Seattle area and Puget Sound.

For response times, our target is to review and assess all support requests within 60 seconds.

We provide support on site or remotely through our Customer Portal, or call us at 206-725-7728.

Who are you guys?

Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and customer service agents working from our Fidelis building in Renton. Hundreds of businesses and nonprofits throughout the Greater Seattle area rely on us for their productivity and security. You can learn more here.

Managed IT Services Pricing Calculator

Managed IT pricing that’s clear, predictable, and built around you

Testimonials

Testimonials

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Testimonials

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For a detailed quote, fill in your details below and select any additional requirements.

Recognition and Trust

Top Managed IT Provider on Clutch

MSP 501 Global Winner

CRN MSP 500 Award Winner

5.0 Star Reviews on Google

Your local IT partner — human-focused, business-ready

Why clients choose Fidelis

Locally owned and operated

25+ person team

Personalized service

People-over-profit culture

Award-winning MSP

Fidelis FiMSP business IT service plans - what’s included?

Frequently asked questions

Need a business technology partner?