Business Phone Systems Support

Get Us Engaged so You Can Focus on Your Business

Choosing and maintaining a business communications solution these days can be a daunting task. There are so many choices to choose from that many of us end up spending what seems like a lifetime to decide on what is best for our business. If you are like most businesses, the phone on your desk has been the same one for the last 10, 15, or in some cases, 20 years, and it still works. Many times, you need to know how to do something, and no one in your organization knows how to make the feature work, and worse, you cannot locate a dealer who has expertise on the system to assist you.

In order to communicate with clients, suppliers, and colleagues, your business must have top-notch, enterprise-level communication systems. Here at Fidelis, we offer Business Phone System Solutions and Support that allows you to communicate without a hitch. Whether you have a need for a premises-based solution or a Cloud or Hosted solution, we can assist you in making the right choice for your business.

Our team of telecommunications professionals has over a century of experience successfully planning and implementing Telecommunications solutions for all sizes of customers from the small offices all the way to large businesses, hospitals, hotels, airlines and education from pre-school through universities. From the beginning you will experience a team invested in properly evaluating your needs and the available solutions and then presenting the options to you in an easy to understand manner. Once the solution has been selected, our project team assists in the configuration of your solution and ensures the successful implementation of the solution.

It’s all about the process!

  • Reviewing your business needs is the first step.
    • Do you have a need for remote/work from home users?
    • Do you have a need for call recording?
    • Do you have a need for mobile workers that you could easily transfer calls to?
    • Do you have a need for EFAX?
    • Do you need call center features?
    • We work with you to develop a solution that works for your business!
  • Reviewing your current contracts and expenses
    • Are your services under contract and for how long?
    • What is your current telecom and internet services spend?
    • Are there better options available to you?
    • Can you increase service, lower cost, or both?
    • Fidelis can price and present options from most providers in your area!
  • Final System Design and Implementation
    • The solution is engineered, and a proposal is presented.
    • Once the solution has been selected, our team of project management and installation specialists begin working on your project.
    • Your go-live date is scheduled, and our team installs the solution for you ahead of the go-live date.
    • Your team is trained in system operation.
    • System Go Live Date and Day after Follow up
    • Fidelis has over a century of combined experience delivering high-quality communications solutions


Managed IT Support

When IT troubles come knocking, we’ll be here to troubleshoot them for you.

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Tech Support

A helping hand through all your IT issues.

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Security Services

Ransomware and breaches have never been so prevalent; we can help you weather the storm.

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Cloud Services

Manage your data anywhere, anytime with our array of cloud-powered tools.

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Business Phone Systems Support

Enjoy seamless communication, always.

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Hardware and Software

The latest hardware and software, installed and optimized

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Business Continuity

Don’t let a disaster take your company down

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Help Desk Support

Make frustrating technical support calls a thing of the past

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Virtualization

Minimum IT investment for maximum productivity

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