IT Services for Education
Shouldering the responsibility of shaping the country’s future is already tough enough. Let Fidelis eliminate your IT hurdles.
Get answers now
(Obligation-free)
206-725-7728
An IT partner providing expert IT support for education
Fidelis provides complete IT, cabling, and phone system support to both school districts and private schools throughout the Pacific Northwest.
Fidelis can help maintain your student information system, accounting software, phone system, servers, business continuity plans, backups, network, firewall, Internet connectivity, wireless, email, remote access, cabling needs, and more.
Our experienced staff understands that efficiency of your staff is critical. Just as is keeping systems secure & running smoothly. Fidelis provides you with protection systems in place to properly back up and provide business continuity in case of hardware failures or data loss.
Your students (and their parents!) expect you to provide the best education possible. Partner with us to help your team deliver that goal.
For larger schools or districts, we offer project and consulting support to supplement your existing team. We can help you with integrating your student information system with other applications (library management, point-of-sale/lunch systems, transportation systems, educational software, etc.), implement a reliable wireless solution throughout your buildings, or support other goals such as one-to-one programs.
Technology helps with first impressions. For example, we can help you set up digital displays in your lobby or meeting rooms that help you demonstrate the professionalism and high-quality service.
Fidelis has helped many schools with their cabling needs, including low-voltage data, voice, and TV cabling, installation of lobby TVs and digital displays, installation of projectors and TVs for conference rooms, setting up wall-mounts for monitors and PCs, deploying secure wireless solutions to allow both guests, students, and secure staff wireless networks, and helping to network multiple locations together.
Purchasing educational software is also easier with Fidelis . We are part of the Microsoft Education Partner program and an Authorized Education Partner (AEP). This means we can license educational software from Microsoft in volumes and at prices appropriate for academic institutions (as opposed to full retail for a single copy of software). We also have the knowledge and expertise to recommend software to your institution based on its size and needs, as well as train your staff in the software’s use.
Fidelis is experienced in:
Monitoring, patching and securing your systems to keep them running smoothly
Implementing Quality of Service (QoS)
Supporting mobile communications
Networking multiple offices together
Implementing call queues, call reporting, call alerting
Digital clock integration for paging
Unified communications
Installing Distributed Antenna Systems (DAS) to help buildings with poor cell service
Explore specific managed IT services for educational institutions
Success story
Fidelis by the numbers
3K+
Devices under management
25+
Local Seattle employees
96%
First call resolution
5.4years
Average customer tenure
8years
Average employee tenure
2008
Founded in Seattle
Are Fidelis IT services for nonprofits a fit?
- We’ll be a great fit if:
- You have between 5 and 150 team members and technology drives your business processes.
- You see long-term value in proactively investing in your business technology.
- You need multilayered security, including business continuity and disaster recovery.
- You seek guidance and training from experienced technology experts.
- We may not be a fit if:
- You see technology as a burden and a cost center rather than an asset.
- You prefer to commit resources only when IT issues arise.
- Your operations are primarily offline and not time sensitive.
- You believe your team can already handle any new technologies or risk factors.
Getting started is easy:
Book a call so we know how to help
Book a free call to describe your needs and goals, so we can find the right solutions.
Assessment and Strategy
Receive a tailored service proposal and implementation roadmap.
Watch our team go to work
Focus on your mission knowing an expert partner is managing your technology.
Leverage the best in the business
Frequently asked questions
Who are you guys, and what makes you different from other IT providers?
Fidelis was founded in Seattle in 2008 by Scott Wittstock, a former Marine and IT communications engineer. We have since grown to a comprehensive business technology provider, with teams of consultants, engineers, and service agents working from our Fidelis building in Renton and serving hundreds of clients throughout the Greater Seattle area.
What if we don’t have an internal IT team?
No problem. We can either take full ownership of your organization’s IT in a done-for-you model or support whoever is handling your IT in a done-with-you approach.
Does Fidelis deliver its services itself, or do you send contractors?
Unlike many MSPS, we do not hire third parties to deliver our services. We’re a full-service business technology organization. Our consultants and engineers, help desk team, onsite and remote support technicians, project team, training team, and network cabling and infrastructure division are all Seattle-based Fidelis employees.
How long does it take Fidelis to respond if I have an issue?
Monday to Friday our team will review and assess all support requests within 60 seconds. Saturdays, Sunday, and outside of regular business hours, our on-call technicians will respond to your request within 30 minutes.
Which compliance standards do you cover?
We facilitate multiple regulatory compliance requirements such as HIPAA, PCI, SOX, GDPR, and others.
How much does it cost?
Pricing for monthly FiMSP Managed and Co-Managed plans is laid in detail on our pricing page. Uniquely, we bill you in arrears, meaning if your headcount increases or decreases during a month, our billing adjusts to reflect these changes. This monthly flexibility affords your business an added level of agility.
Expert IT services Seattle area businesses and nonprofits have relied on since 2008
The Fidelis Consulting Team is waiting.
Get answers now
(Obligation-free)
206-725-7728