Privacy Policy
Last updated: 2025-09-08
Our Commitment To Privacy
Fidelis, Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy explains how we collect, use, store, and protect your personal information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. By using our services, you agree to the terms of this Privacy Policy.
The Information We Collect
This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. We collect this information directly from you when you interact with us or through your use of our applications. The types of information collected at these pages are:
- Name
- Address
- Email address
- Phone number(s)
- General information about your company
- Technical information such as IP address and other data related to the use of our applications
The Way We Use Information
We use the information you provide about yourself when requesting information only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.
We use return email addresses to answer the request you submit. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.
Information you provide to us via our website is used to provide and maintain our services, including communicating with you and sending updates about our services. We do not sell data to third parties. Data is used solely to communicate with you or to deliver our services.
We may use your phone number to contact you either via voice, SMS text, or MMS message to follow-up on your request. See our SMS Terms of Use page for additional details.
We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.
We partner with Microsoft Clarity, Microsoft Advertising, Google Ads, and Google Analytics to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access, Correct, or Delete Your Information
You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
You can inquire about deleting the information that we have collected from you by contacting us.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you have any questions, please contact us at:
1920 South Puget Dr
Renton, WA 98055
Phone: 206-725-7728
Email: [email protected]
International Privacy Laws
If you are visiting the website from outside United States, please be aware that you are sending personal information to United States. Depending on the type of information and how it is stored by us, that information may be transferred within United States or to other countries outside of your country of residence.
While these countries, including United States, may not have data protection laws as protective as those in your country of residence, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.
We operate exclusively within the United States. Please do not submit information to us if you are outside of the United States.
Third-Party Links and Services
Our applications may contain links to external services. Please note that we are not responsible for the privacy practices of these third-party services and recommend reviewing their privacy policies.
Children’s Privacy
Our applications are designed for business use and are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Jurisdiction
We operate exclusively within the United States and comply with all applicable U.S. laws and regulations.
Policy Updates
We may update this Privacy Policy from time to time. If we make significant changes, we will attempt to notify you by email or through our applications. The “Last Updated” date at the top of this policy reflects the most recent changes.