Congratulations to Rachelle Butler for her recent promotion to Customer Service Manager. She’s one of those multi-talented people whose knowledge and skills span many departments. Rachelle continues to fulfill the role of account manager, working directly with our clients to provide solutions and solve problems. But she’s also running our growing customer service department and managing to already do a stellar job being both a manager of Fidelis employees as well as a manager of our client accounts.
A little more about Rachelle:
After graduating from UW, she started at the front desk of a computer repair center. She’s been in IT ever since. She’s done everything from Customer Service to Service Manager to Project Manager prior to her days at Fidelis (see what we mean about multi-talented?).
When talking about her life with Fidelis, she says “Fidelis is one of the best companies I’ve worked for. The owners truly care about the employees and our customers. My coworkers are a lot of fun and care as much as I do about our customers. I am confident when talking to customers the service they will receive will be done with EXCELLENCE!”
Outside of her workday here, she loves her husband, her family and her faith. February of 2016 marked the time that she has been with her husband longer than without! She has always aspired to be a competitive body builder or cross-fit competitor. Before she had a family, she rode her motorcycle to work. She is through-and-through a Montana girl. And if this isn’t enough to talk about: ask her about her new found talent for brewing Kombucha!