Help Desk Support
Providing Help Desk Support in and around Seattle, Tacoma, and Portland.
Fidelis’ help desk support provides customers with 24/7 assistance and access to dedicated and experienced customer care representatives without the costs of hiring an in-house help desk team.
Our team consists of qualified customer support specialists, software experts and computer professionals with diverse backgrounds who provide fast, accurate technical support. They can diagnose a wide range of issues related to bug fixes, troubleshooting, installations, dedicated support and anything having to do with your office IT!
If you are an existing managed services client with Help Desk service, please call 425-949-4500
or use the Chat 
icon on your computer for fastest service.
For customers without Help Desk service, please contact us.
Fidelis ’ Help Desk Support services include:
- General product information and support
- Installation, setup and repair
- Proactive maintenance
- General customer care
- Crisis resolutions
Chona Horton
Boyer Children's Clinic
Petro
Ruth
Boyer Children's Clinic
I love my new computer set-up! Martin was great – he is very customer focused!
Julie Finstad
Windermere Real Estate
Network Cabling
Design, plan, and implement. Our Network Cabling service means you’re always ahead of the curve.
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Managed IT Support
When IT troubles come knocking, we’ll be here to troubleshoot them for you.
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Security Services
Ransomware and breaches have never been so prevalent; we can help you weather the storm.
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