Marcy and Daryl were our hero’s last week! Marcy jumped right on my request email for service and dispatched Daryl so quick that I had to boot people off the phone after he got here! He was able to figure out what was going on with our aging system and miraculously had a manual pertaining to our exact voicemail system in his car…what are the chances?! Only a pro like Daryl has decade old info like that “in his back pocket!”
I just want to let you know that the technicians did a great job on this project. Their attitudes were very friendly and they cleaned up after their installation well. Thank you!
The group [Chris Martin and Terri Lynn Leibly] that came out for the install was fantastic! Super professional and really really good. Thanks again.
Thank you Scott. You guys are awesome. It’s nice to have someone to count on.
I love my new computer set-up! Martin was great – he is very customer focused!
I am in the real estate business. After listening to my needs, Fidelis set me up with a 2 computer screen system that allows me to both search for properties and communicate with clients. In addition they provide me with tight security, protecting me from hackers. If I have PC work stoppage issues I can call them and they fix things remotely. They have eliminated my stress around computer issues and have made me more productive.
I was very pleased with your quick response to our need and your willingness to work at early am hours as to not disrupt our business and other tenants in the building. You are awesome to work with and recommend your group without reservation!
I have worked with Paul and Tim for over 25 years. I literally trust nobody else to work with my systems. They provide maintenance services for the equipment that I currently owned, and I have also purchased from them servers and workstations for my business. We run specialty software and they have always taken the time to learn about it so they can support all of my needs. If I have a problem, they respond to it quickly and successfully. They have NEVER let me down! Sometimes it took a while to locate the source of a problem, but they were always successful and responsive to my needs. They go out of their way to provide exceptional customer service and I would highly recommend them to anyone looking for business IT support and services. You can’t go wrong.
I was just out at the building and it looks really great! The wire clean-up made a HUGE difference. Please thank the guys and let them know they did a fabulous job!
Just a note of thanks to Chile, Chris and the rest of your crew for a job well done over the weekend.
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