The average user sees a computer as nothing more than a machine used for doing spreadsheets, writing documents, and surfing the internet. They aren’t IT experts, so they cannot deal with technical aspects such as malware removal, system configuration, and program installations, among others.

You’ve finally decided that hiring a managed IT services provider (MSP) is the right way to go. You’re convinced of its benefits, aware of IT challenges in the future, and certain that MSPs can help you jump over those hurdles. You’ve also allocated enough budget for the monthly service fee.

Many people believe that the Mac operating system (OS) is more secure than other operating systems like Windows. However, it's worth noting that macOS holds only 9.4% of the desktop market share, which is significantly lower than that of Windows. Fewer attacks discovered on macOS devices can therefore be attributed to macOS's smaller user base

In other words, Macs are still vulnerable to cyberattacks.

Many small businesses can usually afford only one or two full-time technicians to support their IT infrastructure. But if one of your staff is on vacation or an extended leave of absence when you experience an IT problem, the downtime can result in unproductive employees, missed business opportunities, and lower revenue.

Ransomware is an increasingly dangerous threat to businesses today. In fact, according to Datto, 20% of ransomware victims in 2019 were small- and medium-sized businesses (SMBs). And as ransomware becomes more sophisticated, attacks will likely be more prevalent.

We’re thrilled to announce the we have been named by Channel Futures as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings!

For the 13th year running, managed service providers (MSPs) from around the globe completed an exhaustive survey and application this spring to be ranked by a unique methodology that weights long-term health and viability, operational efficiency, and other key measures.

Technology is an integral component of any modern business. Innovations like computer networking, social media, and digital marketing not only aid in productivity and efficiency but also provide a competitive edge. How can you optimize these tools to achieve success? Here are some ideas that will help you make the most of your technology resources.

Many small- to medium-sized businesses (SMBs) believe that IT management entails only one of two things: hiring an internal IT staff or partnering with a managed services provider (MSP). While these are common in Seattle, Tacoma, and Portland, there is also a growing trend of combining an internal IT staff and an external contractor — also known as co-managed IT services.

Phishing emails are one of the most dangerous cyberthreats that small- to medium-sized businesses (SMBs) face today. According to the Verizon 2020 Data Breach Investigations Report (DBIR), phishing is the biggest threat for small organizations, as cybercriminals devise more sophisticated methods to steal confidential information.

Your company needs an efficient phone system to succeed in today’s competitive business environment. Without it, you may experience communication barriers within your teams. You may also find it difficult to reach or be reached by your prospects, vendors, or partners.