Email Security Best Practices: Trust-But-Verify to Prevent Losses

Emails that involve sensitive or financial information come with an inherent risk. A “trust-but-verify” policy acts as your failsafe, ensuring employees double-check high-stakes requests and preventing costly errors. This approach is especially vital in an era where business email compromise (BEC) attacks are on the rise, using impersonation tactics to exploit trust.

Recognizing Spoofed Emails: Spotting Red Flags to Stay Secure

You receive an email that looks like it’s from a trusted colleague, but something feels off. Recognizing these small “red flags” can be the difference between maintaining a secure organization and being vulnerable to attack. Spoofed emails use tactics that can bypass technical defenses, targeting employees directly.

Building a Human Firewall: Your Team as the First Line of Defense

Imagine your organization’s cybersecurity like a fortified castle. While high walls and sturdy gates (technical defenses) keep out threats, the true strength lies in the people inside—the “human firewall.” This vigilant layer of employees recognizes and responds swiftly to potential threats like email spoofing and social engineering, providing critical support to your tech defenses.

Measuring the ROI of managed IT services: Key metrics to track

Maintaining technology systems and troubleshooting technical issues has become more accessible, thanks to managed IT services. Yet, not all managed IT services providers (MSPs) deliver the same value. Without a clear understanding of what you’re getting back from these services, companies could end up with a partnership that costs more than it benefits.

Generative AI in managed IT: How AI tools such as Copilot and ChatGPT are revolutionizing service delivery

Managed IT services providers (MSPs) use the latest technologies to businesses with their IT needs, as well as improve their own processes.

In recent years, generative artificial intelligence (AI) has emerged as a powerful tool empowering MSPs to enhance their service delivery, improve client engagement, and offer tailored solutions that benefit their clients.

The value of proactive IT support services

How do you manage your company’s IT systems? Do you call for a technician only after IT disasters strike, such as a dreaded blue screen of death on your employee’s laptop? Remember the chaos that followed — employees unable to work, projects grinding to a halt, and the stress of trying to get everything back online.

How managed IT services can help your nonprofit succeed

Technology allows nonprofits to run more efficiently, engage with donors and volunteers, and achieve their missions all while operating on a lean budget. However, tech isn't always cooperative, and for nonprofits, dealing with system crashes, software updates, and cyberthreats can quickly become expensive and overwhelming.

6 Reasons why SMBs should partner with an MSP

Many small and medium-sized businesses (SMBs) struggle to manage their technology infrastructure due to limited resources. From cybersecurity threats to outdated software, the challenges can feel overwhelming. Fortunately, SMBs can overcome these hurdles by partnering with a managed IT services provider (MSP).

What is a managed IT services provider?

An MSP is a third-party company that offers comprehensive IT services under a managed service agreement, typically for a fixed monthly fee.

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