Successfully leveraging IT can help you grow your business, but doing so takes more than just knowing how to surf the internet or craft digital spreadsheets. You'll need specialized knowledge that only IT experts possess, especially in terms of identifying and meeting your business's unique needs.

Many companies have adopted hybrid working arrangements to adapt to the COVID-19 pandemic. These setups give employees the flexibility to work in any environment where they feel safe and more productive. However, facilitating hybrid work in a post-pandemic era comes with many IT challenges.

Annual MSP 501 Identifies Industry’s Best-in-Class Businesses

Fidelis, Inc. has been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings. Fidelis ranked #151 of the world’s top 501 MSPs, #22 of 53 in the Pacific states, and the #3 MSP in Washington State.

The average user sees a computer as nothing more than a machine used for doing spreadsheets, writing documents, and surfing the internet. They aren’t IT experts, so they cannot deal with technical aspects such as malware removal, system configuration, and program installations, among others.

You’ve finally decided that hiring a managed IT services provider (MSP) is the right way to go. You’re convinced of its benefits, aware of IT challenges in the future, and certain that MSPs can help you jump over those hurdles. You’ve also allocated enough budget for the monthly service fee.

Many small businesses can usually afford only one or two full-time technicians to support their IT infrastructure. But if one of your staff is on vacation or an extended leave of absence when you experience an IT problem, the downtime can result in unproductive employees, missed business opportunities, and lower revenue.

Technology is an integral component of any modern business. Innovations like computer networking, social media, and digital marketing not only aid in productivity and efficiency but also provide a competitive edge. How can you optimize these tools to achieve success? Here are some ideas that will help you make the most of your technology resources.

Many small- to medium-sized businesses (SMBs) believe that IT management entails only one of two things: hiring an internal IT staff or partnering with a managed services provider (MSP). While these are common in Seattle, Tacoma, and Portland, there is also a growing trend of combining an internal IT staff and an external contractor — also known as co-managed IT services.

In-house or outsourced? That is the question.

With businesses striving more and more to improve profitability, it isn’t uncommon for companies to seek creative ways to cut costs and optimize production. And no department is safe from scrutiny — even IT.

So which one is better? Read on to find out.

With a broad range of service offerings including network and desktop management, data back-up, and business continuity, Fidelis is your ideal managed IT services partner.