Your company needs an efficient phone system to succeed in today’s competitive business environment. Without it, you may experience communication barriers within your teams. You may also find it difficult to reach or be reached by your prospects, vendors, or partners.

One of the biggest challenges that businesses face today is maintaining collaboration within a remote workforce in response to the COVID-19 pandemic. While remote working allows for better productivity and flexibility, it can be tough to encourage collaboration when people are miles apart.

Welcome back! In part three we will discuss the many facets of network security from firewall appliances to employee training. While a security appliance like a firewall can help keep bad actors from unauthorized access to your network, if improperly configured and implemented, those appliances can act like the landing lights at an airport.

Data breaches are one of the worst issues your business may encounter. Cybercriminals can leak your confidential information to the public, or use it for their personal, professional, and financial gain.

Enterprises and small businesses alike have been affected by data leaks.

How often do you think of hardware in relation to your business’s cybersecurity? If you answered “not often,” then you’re not alone; many companies would have the same answer. When it comes to cybersecurity, individuals and organizations typically think about the use of antivirus programs, firewalls, and intrusion prevention systems (IPS). But little do many know that hardware also plays an important role in security.

Now that we are all working remotely

Over the last few weeks, something I have known for years has really jumped to the forefront during calls, conference calls and WebEx, Zoom and Teams conferences. Our minds and our mouths work far faster than the technology we are using to communicate.

Social media is one of the most critical tools you can leverage to increase your brand awareness. It also lets you interact with your audience on multiple platforms and serve your customers better. Your target audience is most likely part of the 250 million social media users in the United States, so planning a social media strategy should be one of your priorities.

You may have heard of the 7 P’s of Planning before – “Proper Planning and Preparation Prevents Particularly Poor Performance” No statement could more accurately describe what can occur if you do not plan and prepare for an interruption in your business due to an unanticipated event.

In-house or outsourced? That is the question.

With businesses striving more and more to improve profitability, it isn’t uncommon for companies to seek creative ways to cut costs and optimize production. And no department is safe from scrutiny — even IT.

So which one is better? Read on to find out.

The COVID-19 crisis has many businesses scrambling to continue working while following the guidance of our leaders to Stay Home – Stay Safe. During this time, Fidelis has been working diligently setting our clients up with remote network access and getting voice services set up to allow their staff to work remotely.